Once your order comes in, one of our drone pilots will visit and fly your site within a few business days (subject to weather). After the flight, allow two additional three to five business days for edited images and videos

The end product will be delivered to the customers depending on their preference. The customers can have the aerial footage online through a customized webpage or personally delivered to them in a soft copy format.

We provide an online support center(Contact Us) on the website for customer's inquries. The response will be given within 2-3 hours. The customers can also contact us through our official business email or office number.

Our network of certified and trained drone pilots perform the service in an efficient and effective manner. Our pilots are certified and trained by Sanad Academy in Dubai, UAE.

The customers can book a service session with the drone pilot through the online shop on the website. The session is not limited to any specific time period, it depends on how much time the drone pilot takes in covering the whole area. The customers are charged on a full service basis.

At iDrone, our main aim is to service the customers in the most effective way. If the customers want to change anything related the final product, they can unhesitantly contact us about it. We will fix any necessary issues can deliver it to the them within 2-3 business days.